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  • points of pain

    Recruiting your people: what’s the experience?

    29 Mar 2016

    What’s your organisation’s approach to recruitment? A good overall experience the aim but it’s a bit hit and miss; a tad prickly for some and ok for others? Do people submit their CV via a website uploader and hope that … Read more about Recruiting your people: what’s the experience? »

  • cup of coffee

    The coffee shop experience

    23 Mar 2016

    Amidst the humdrum that is my morning commute, I frequent a small coffee shop in central Auckland. It’s no more than 5m x 10m with a leaner bar and a few stools, tucked inside one of the city’s older buildings.  … Read more about The coffee shop experience »

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  • Welcome to epifani

    epifani is a consultancy specialising in strategic approaches to customer-centric change management.

    epifani focuses on transformational customer and employee engagement.

    epifani challenges senior leaders and their cross-functional teams to think differently – to demonstrate they ‘walk the talk’ .

    epifani bridges the gap between executives and their teams, be it in sales, marketing, technology or customer service.

  • Recent Posts

    • points of painRecruiting your people: what’s the experience?
    • cup of coffeeThe coffee shop experience

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